2. Information We Collect

2.1 Personal Information You Provide

Account Registration:

• Full name
• Email address
• Password (stored as encrypted hash)
• Company name (optional)
• Phone number (if provided)

Billing Information:

• Billing name and address
• Payment method details (processed securely through Stripe)
• Tax identification number (if applicable)
• Billing email address

Profile Information:

• Project names and descriptions
• API usage preferences
• Communication preferences

2.2 Information Collected Automatically

Technical Data:

• IP address
• Device type, operating system, and version
• Browser type and version
• User agent string
• Session duration and activity logs

Usage Data:

• API calls and usage patterns
• Filter downloads and purchases
• Feature usage and preferences
• Error logs and performance metrics
• Monthly Active Users (MAU) by platform

2.3 Filter and Subscription Data

Purchase Information:

• Filter licenses and purchase history
• Subscription plan details and billing cycles
• Download history and access logs
• License keys and activation records

3. How We Use Your Information

3.1 Primary Uses

Service Provision:

• Create and manage your account
• Process payments and subscriptions
• Provide access to purchased filters and subscriptions
• Generate API keys and manage authentication

Customer Support:

• Respond to your inquiries and support requests
• Troubleshoot technical issues
• Provide product updates and information

Billing and Payments:

• Process subscription payments
• Generate invoices and receipts
• Manage refunds and payment disputes
• Track usage for billing purposes

3.2 Analytics and Improvement

Service Enhancement:

• Analyze usage patterns to improve our service
• Monitor API performance and reliability
• Develop new features and capabilities
• Conduct security monitoring and fraud prevention

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

Payment Processing:

• Stripe - We use Stripe to process payments securely. Stripe receives your billing information and payment data as necessary to process transactions.

Email Services:

• We use email service providers to send transactional and marketing emails. These providers receive your email address and communication preferences.

Cloud Infrastructure:

• Our hosting providers may have access to your data as part of their infrastructure services.

4.2 Legal Disclosures

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

6. Data Retention

6.1 Retention Periods

• Account Data: Retained while your account is active and for 3 years after account closure
• Billing Data: Retained for 7 years for tax and legal compliance purposes
• Usage Logs: Retained for 2 years for analytics and support purposes
• API Logs: Retained for 1 year for security and debugging purposes
• Email Logs: Retained for 1 year for delivery tracking and support

6.2 Data Deletion

You may request deletion of your personal data at any time, subject to:

• Legal retention requirements
• Legitimate business interests
• Technical limitations

7. Your Rights and Choices

7.1 Access and Control

Account Management:

• Access and update your profile information
• Manage your subscription and billing preferences
• Download your data in a portable format
• Delete your account and associated data

7.2 Data Subject Rights (GDPR/CCPA)

If you are a resident of the EU or California, you have additional rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing in-app notifications

12. Contact Information

12.1 Privacy Inquiries

For questions about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@nosmai.com
Address: [Your Company Address]
Phone: [Your Phone Number]

12.2 Data Protection Officer

Email: dpo@nosmai.com

12.3 EU Representative

If you are in the European Union, you can contact our EU representative at:
Email: eu-privacy@nosmai.com