GDPR Compliance General Data Protection Regulation

Your Data, Your Rights

Nosmai is committed to protecting your privacy and ensuring full compliance with the General Data Protection Regulation (GDPR). Learn about your rights and how we handle your personal data.

Introduction

Document Version: 1.0
Last Updated: January 15, 2025
Effective Date: January 15, 2025

This document outlines Nosmai's compliance with the General Data Protection Regulation (GDPR) EU 2016/679. It provides detailed information about how we process personal data, the legal basis for processing, and the rights of data subjects.

Categories of Personal Data

Identity Data

Direct Identifiers:

  • Full name
  • Email address
  • Phone number (if provided)
  • Username and display name

Account Information:

  • Customer ID (UUID)
  • Account creation date
  • Account status and verification state
  • Password hash (never stored in plain text)

Technical and Usage Data

System Information:

  • IP addresses and geolocation
  • Browser type and version
  • Operating system information
  • Device type and screen resolution

Usage Analytics:

  • API call logs and patterns
  • Feature usage statistics
  • Session duration and frequency
  • Error logs and performance metrics

Data Subject Rights

Right of Access (Article 15)

Data Subject Access Requests:

  • Complete copy of personal data
  • Information about processing purposes
  • Categories of data and recipients
  • Retention periods and rights

Response Process:

  • Verify identity before providing data
  • Respond within one month (extendable to three)
  • Provide data in commonly used format
  • No charge for first request per year

Right to Rectification (Article 16)

Data Correction:

  • Update incorrect personal information
  • Complete incomplete data records
  • Verify accuracy of corrections
  • Notify third parties of changes

Right to Erasure (Article 17)

Deletion Scenarios:

  • Data no longer necessary for purposes
  • Withdrawal of consent (where consent is basis)
  • Objection to processing (where applicable)
  • Unlawful processing or legal obligation

Right to Data Portability (Article 20)

Portable Data:

  • Account and profile information
  • Usage history and preferences
  • Subscription and billing records
  • Filter licenses and purchases

International Data Transfers

Transfer Mechanisms

Adequacy Decisions:

  • UK (during transition period)
  • Switzerland
  • Other adequacy countries as recognized

Standard Contractual Clauses (SCCs):

  • EU Commission approved clauses
  • Regular review and updates
  • Supplementary measures where needed
  • Documentation and compliance monitoring

Third-Party Processors

Stripe (Payment Processing):

  • Location: Global (with EU processing)
  • Safeguards: Adequacy + SCCs
  • Purpose: Payment and billing
  • Data: Financial and transaction data

Contact Information for GDPR Matters

Data Protection Officer

Data Protection Officer: dpo@nosmai.com
Privacy Team: privacy@nosmai.com
EU Representative: eu-privacy@nosmai.com
General Inquiries: legal@nosmai.com

Submit GDPR Request

For any GDPR-related requests or questions about how we handle your personal data, please contact our Data Protection Officer.

Submit GDPR Request